Mahakaushal University, Jabalpur
Our One-Year Airport Management & Customer Care course is designed to provide students with the skills and knowledge required to excel in the fast-paced aviation industry. This program covers key aspects of airport operations, customer service, and passenger handling, preparing graduates for successful careers in airport management and customer care.
The One-Year Airport Management & Customer Care course is structured into two semesters, offering foundational knowledge in the first semester and specialized practical training in the second.
• Core Courses:
o Airport Operations Management
o Airline Customer Service
o Passenger Handling and Safety
o Aviation Security
o Airport Financial Management
o Aviation Law and Ethics
o Human Resource Management in Aviation
o Communication Skills for Customer Care
Learn from seasoned aviation professionals who bring real-world insights and practical knowledge into the classroom.
Gain hands-on experience through internships, simulations, and role-playing exercises in:
o Simulated Airport Operations Labs
o Customer Service Training Centers
o On-Site Visits to Airports and Aviation Facilities
The One-Year Hospital Management course is divided into two semesters, offering foundational knowledge in the first semester and practical application in the second.
• Core Courses:
o Healthcare Administration
o Hospital Operations Management
o Patient Care Services
o Healthcare Quality Management
o Hospital Financial Management
o Healthcare Law and Ethics
o Human Resource Management in Healthcare
o Healthcare Information Systems
Students will participate in practical sessions and simulations, preparing them for real-world challenges in airport management and customer service.
Graduates of our One-Year Airport Management & Customer Care course are equipped for various roles in the aviation industry, including:
• Airport Operations Management
• Airline Customer Service
• Passenger Handling
• Aviation Security Management
• Airport Administrative Roles
• Ground Services Coordination
Our placement cell provides robust support, helping students connect with leading employers in the aviation sector and offering assistance with job placement, interview preparation, and career guidance.
Assistant Professor
M.Tech from IIT Madras            Â
Assistant Professor
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Assistant Professor
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Assistant Professor
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o Completion of higher secondary education (10+2) in any stream
o Successful completion of a university entrance interview
t Mahakaushal University, we prioritize our students’ success, which is why we provide assistance with job placements and career guidance. Our one-year Airport Management & Customer Care course prepares you for numerous roles in the aviation industry, including airport operations management, airline customer service, passenger handling, aviation security management, airport administrative roles, and ground services coordination. Enroll today and take the first step towards a successful career in airport management and customer care.
